Sefton Social Care Advice Line for SEND

In recognition that families of children and young people with complex needs and special educational needs often need a bit more support, Sefton has launched a Social Care Advice Line for SEND.

This advice line is staffed by two experienced social workers with a good knowledge of the Local Offer in Sefton. Parents are invited to use this phone number to find out more about what a Social Care             assessment for a child entails to help families make an informed decision before approaching Social Care, and to talk about what other help might be available. Voicemails will be responded to within 7 days at which point the social worker will return the call for a discussion.

The telephone number for our Social Care Advice Line for SEND is 0151 934 2196.

The social workers will not create a referral or record any family details when families ring for advice    using this phone number.

All referrals for social care assessment or concerns about a child should continue to be referred through our Integrated Front Door. Please note, this number is not the contact number for the duty social worker in our Children with Complex Needs service and should not be used for this purpose.